Thursday, May 7, 2020

Customer Driven Organization Essay - 648 Words

THESIS SENTENCE A customer driven organization with detailed customer relations can result in optimal effectiveness and efficiency in the workplace. FORMAL OUTLINE I.nbsp;nbsp;nbsp;nbsp;nbsp;Maintaining an effective environment through a customer driven organization A.nbsp;nbsp;nbsp;nbsp;nbsp;Empowerment – the ability to help people use their powers and truest potentials to extend themselves, rather than restricting themselves. 1.nbsp;nbsp;nbsp;nbsp;nbsp;Involvement of the employees Staff Development via in-house training a.nbsp;nbsp;nbsp;nbsp;nbsp;Technical – train in the specifics of a particular job b.nbsp;nbsp;nbsp;nbsp;nbsp;Quality – training in the principles of total quality combined with technical†¦show more content†¦1.nbsp;nbsp;nbsp;nbsp;nbsp;Implementation 2.nbsp;nbsp;nbsp;nbsp;nbsp;Checks and Balances 3.nbsp;nbsp;nbsp;nbsp;nbsp;Continuous Improvements II.nbsp;nbsp;nbsp;nbsp;nbsp;Successful Customer Relations A.nbsp;nbsp;nbsp;nbsp;nbsp;Current and future customer needs B.nbsp;nbsp;nbsp;nbsp;nbsp;Customer requirements C.nbsp;nbsp;nbsp;nbsp;nbsp;Customer feedback D.nbsp;nbsp;nbsp;nbsp;nbsp;Exceeding customer expectation – under promise and over deliver E.nbsp;nbsp;nbsp;nbsp;nbsp;Commitment and attention to detail Developing people Helping individuals to achieve their potential is in the best interest of the person, as well as in the best interest of an organization. Proactive people will actively seek opportunities and make things happen. Fully involved people will be innovative and creative in furthering the organizations objectives. It is beneficial for the organization when people are satisfied with their job and are actively involved in their personal growth and development. Aim to train, encourage and provide opportunities for willing people. Make training the last thing your company cuts back, never the first. Try to allocate a percentage of revenues to train employees. Provide training that is specific to improve current performance, general to provide wider skills and advance to prepareShow MoreRelatedA Customer Driven Organization Is The Most Important Mission And Purpose Of Every Business1242 Words   |  5 PagesA customer driven organization is one that listens to its customers and integrates customers into its business by providing customer focused solutions. 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